Relevance and continuity are two keys to Chick-fil-A’s past and future success, according to three generations of the chain’s founding Cathy family, who spoke to students Saturday at the annual Michael E. Hurst Educational Forum, sponsored by the National Restaurant Association Educational Foundation. Dan Cathy, the 1,500-unit chain’s president and chief operating officer, was joined by his father, Chick-fil-A founder S. Truett Cathy, and son, Andrew, human resources ...
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