When Ciaran Dunne joined Claddagh Irish Pubs in February 2009, the chain of 15 pubs was suffering same-store sales decreases near 20 percent in some markets. The Solon, Ohio-based chain did some soul searching by conducting focus groups with its guests. Soon after, Claddagh began a turnaround in 2010 by enacting operational, culinary and marketing initiatives to showcase the chain’s authenticity as an Irish pub, not an Irish-theme restaurant that happened to sell lots of draft beer, ...

Register to view this article

It’s free but we need to know a little about you to continually improve our content.

Why Register?

Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.

Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now.We promise it will only take a few minutes!

Questions about your account or how to access content?

Contact:Desiree TorresDesiree.Torres@penton.com

Already registered? here.