Consumer Picks is a guest-preference survey providing insight into how customers rate 139 restaurant chains on nine major attributes. The survey is intended to help point brands in the right direction when it comes to satisfying guests. To our knowledge, this is the only study of its type that is provided at no charge to the industry. WD Partners and Nation’s Restaurant News, which collaborated on this study, intend to update it annually, creating a multiyear trend line for the ...

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