Chick-fil-A, Panera Bread and Chipotle topped a list of limited-service restaurant chains with “excellent” customer satisfaction ratings for 2011, according to a survey by Sandelman & Associates. The San Clement, Calif.-based market research firm’s Quick-Track study found Chick-fil-A led the pack of limited-service chains with 500 or more U.S. units, with 63 percent of customers who had visited the brand in the past three months rating customer satisfaction as ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now.We promise it will only take a few minutes!
Questions about your account or how to access content?