Veteran casual-dining chains are overhauling everything from the way their restaurants look and feel to the food and drinks they serve and, in some cases, the leadership directing the changes, in an effort to snap the dismal sales trends that have plagued the segment for more than two years. Chains such as T.G.I. Friday’s, Applebee’s International, Bennigan’s Grill & Tavern, Ruby Tuesday, Damon’s Grill, Max & Erma’s, Lone Star Steakhouse & Saloon and Houlihan’s are employing ...
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