CENTENNIAL Colo. Given vast changes in the restaurant industry’s operating environment during the past year, operators now more than ever need to market to their existing customers and ensure a quality guest experience, according to Restaurant Marketing Group, based here. The consulting firm’s recently published 2009 Restaurant & Consumer Trends report established “The Four Ah-ha’s of 2009,” or the overarching trends identified from the online survey of more than 2,000 adults between ...

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