E-mail, texting, instant messaging, Twitter, Skype, Facebook, MySpace and the good old telephone. The methods of communication available to us nowadays are numerous, and yet I would posit that none can compare to the least technical and most ancient form of all: talking face to face. Like many people involved in the restaurant industry, I’ve spent the past several weeks traveling to various conferences, meeting new people, learning more about people I thought I knew and absorbing a ...

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