Restaurant operators are by nature a hospitable sort. They want to make people happy. So it strikes me as ironic how often they find themselves in court battling irate customers who feel the need to call a lawyer after a bad experience. Consider the case of Jay Oh, owner of the sushi restaurant A Ca-Shi in the Studio City suburb of Los Angeles. Oh offers a very popular all-you-can-eat sushi deal, which is $23 at lunch and $28 at dinner — a bargain in this city. Because of the ...
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