Fried foods have been under fire by public-health advocates for years, but that hasn’t stopped consumers from eating them. “People like fried food,” says Debe Nagy-Nero, director of quality assurance, nutrition and safety at Burgerville, a quick-service chain based in Vancouver, Wash. Burgerville hangs its reputation on using local, seasonal ingredients—most notably local berries, pumpkins and other delicacies in its signature milk shakes—but its customers also respond well ...

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