Gary Bales is a man with a mission. The president of Cinnabon is overseeing the overhaul of the 570-unit quick-serve chain, a division of Atlanta-based Focus Brands Inc. Bales was appointed president of Cinnabon about nine months ago, and he has big plans for the chain. He intends to turn the brand around by converting it into a bakery-cafe concept. The process is expected to take about three years to complete. Recently, he talked to Nation’s Restaurant News about his ...
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