With New York City’s Department of Health and Mental Hygiene debuting its new letter-grade inspection system this month, restaurateurs say they are concerned about how their businesses will be affected. Jay Wainwright, president of Le Pain Quotidien, a 141-unit, fast-casual bakery-cafe chain, said the letter-grading system is built in such a way that it would be difficult for operators to score A grades. Le Pain Quotidien has 23 locations in New York, including a restaurant that opened ...
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