Steve Provost speaks with Nation’s Restaurant News about the chain’s take-home pasta offer, marketing techniques and rekindling employee culture
Steve Provost, president of the 44-unit Maggiano’s Little Italy, said the restaurant has come a long way since first opening its doors on Nov. 11, 1991. For one thing, the banquet room where Provost and other officials from parent company Brinker International would celebrate Maggiano’s 20th anniversary had to be added later, when demand for private parties overwhelmed the small dining room at Grand Avenue and Clark Street in Chicago. Provost said the chain’s family-style ...
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