Even as the recession battered the U.S. economy over the past several years, multiunit restaurant managers and general managers in some smaller markets were enjoying double-digit-percentage pay hikes, according to a survey by the Chain Restaurant Compensation Association, or CRCA, and the Hay Group, a human resources consulting firm. The CRCA has a membership of more than 90 companies representing 164 restaurant concepts. Member companies and franchisee members have gross annual revenues ...
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