Despite evidence from a recent consumer study suggesting that no-reservations policies result in lost traffic, many restaurant operators with such policies said they see no need to change their ways.The study, conducted by Cornell University’s Center for Hospitality Research in Ithaca, N.Y., found that the majority of survey-takers said they prefer restaurants that respect their time limitations by taking reservations or at least offering call-ahead seating.When it comes to business dining, ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!