For 25-year restaurant veteran Lindsey J. Crowley, life was good at GrillSmith, a fine-casual concept he managed in Lakeland, Fla. Crowley, GrillSmith’s managing partner, oversaw 75 employees in an operation that generated an annual volume of about $3.5 million. Crowley had high standards. He spent $20 per pound for the best steak in town. He paid his kitchen employees well. And he had a knack for training his staff. You might say Crowley, a Mobile, Ala., native and father of four, ...
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