Editor's note: This story has been updated to clarify some language and quotations. The buzz over online and mobile ordering for quick-service restaurants has grown in recent months, but at least one industry analyst remains skeptical of the concept. In August, The Melt, a gourmet grilled-cheese sandwich and soup concept, launched in San Francisco with online ordering. Some Sonic Drive-In restaurants in Arizona are testing online ordering. And service provider Snapfinger said it has ...
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