This is part of NRN's Restaurant Social Media Index coverage. Learn more. As more restaurant executives probe the potential impact of social media on their business, both in sales and reputation, they look for those using the new tools well: Who are the heavy Twitter hitters? What moves engagement on Facebook? How are location-based networks like Foursquare going to impact customer decisions? They also look for the hard-to-define return on investment, and a new study reveals ...

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