RICHMOND British Columbia Boston Pizza International based here has selected for its Edmonton-area call center software from point-of-sale-system and other technology provider SpeedLine Solutions Inc. of Vancouver, B.C., and Lynden, Wash. BPI, with 265 casual-dining restaurants in Canada, is transitioning from a UNIX-based call-center system described by company officials as "archaic" and growth inhibiting. The Edmonton region is facing serious labor shortages, and the call center ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!