Ask Phillip “Phil” Crawford about the most outlandish proposal of his technology career, and the Yard House Restaurants chief information officer leaves you slack-jawed with a tale about one that was put to him, as opposed to one he cooked up. “After our third store, we were approached to drop POS systems and go back to paper, pencils and calculators. It was sold as a more cost-effective way of doing business,” the 36-year-old CIO recalled. “Obviously, that ...
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