Big casual-dining restaurant chains are increasingly emphasizing a customizable, mix-and-match flexibility on their menus. The flexible menus aim to offer guests more options, as chains work to draw younger customers and get regular customers to visit more often, consultants say. They also intend to provide a new alternative to two-for-one offers that were popular during and after the recession. “More choices equals more fun, and more fun — hopefully — equals more ...
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