WASHINGTON —The protection of younger generations from life’s hard knocks is forcing restaurateurs and other employers to provide the tough lessons that turn new hires into capable workers, a management expert told a rapt MUFSO audience. The high-touch mind-set of giving each child in the soccer league a trophy for just showing up “has eroded our culture tremendously,” said Morrie Shechtman, author of “Fifth Wave Leadership: The Internal ...

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