Despite challenging economic times, restaurant operators must demonstrate care and concern for their employees, said former McDonald’s franchisee Steve Bigari. Almost three years ago, Bigari, a Colorado Springs, Colo., resident, sold 11 of his McDonald’s franchisees to McDonald’s Corp., and the 12th to his operations manager. That freed Bigari to focus on the nonprofit, microlending organization he started, America’s Family.America’s Family helps businesses assist struggling ...

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