PORTLAND Ore. —Slashed training budgets have become another sign of the recessionary times, forcing operators to direct their diminished funds better to the customer service protocols that will set them apart in the brutally competitive environment. According to a new survey from the Council of Hotel and Restaurant Trainers, 53 percent of respondents said that their training budgets have been cut in the past 18 months. The results, which ...

Register to view this article

It’s free but we need to know a little about you to continually improve our content.

Why Register?

Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.

Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now.We promise it will only take a few minutes!

Questions about your account or how to access content?

Contact:Desiree TorresDesiree.Torres@penton.com

Already registered? here.