Education and communication will be key to getting more capital to small business operators given the still-frigid lending environment, said franchisors, franchisees, bankers and policymakers at the Small Business Lending Summit. More than 200 people convened for the summit in Washington, D.C., which was produced by the International Franchise Association. They shared their perspectives, frustrations and experiences as all parties seek to rebuild an economy that remains fragile. A study ...

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