The recently released People Report Workforce Index for casual dining registered at 56.2 overall, the lowest index for any segment. The downward trend was driven by lower employment expectations for the fourth quarter and dramatically lower management turnover. Sixty-six percent of the reporting casual chains saw a decrease in hourly turnover, while 31.8 percent experienced a drop in management turnover. Clearly more managers and employees are holding onto their positions in hopes of ...

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