When asked how the restaurant industry can increase the number of minorities in management and senior leadership positions, Bert Morales confesses he doesn’t have a ready answer. The fifth son of Mexican migrant farm workers, Morales said the industry offered him opportunities he’s not sure he would have had in other industries. Today he is chief operating officer of West Lake Country Club in Augusta, Ga., a 900-member club with $6 million in annual revenue. Morales oversees 120 employees, ...
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