Mindful of the risks that contaminated hands—no matter who owns them—pose to health, some foodservice operators are extending their hand-hygiene efforts to customers, not just employees. They’re offering patrons some of the same measures workers have used for some time in the back-of-the-house, such as hand-sanitizing wipes and gels and automatic hand-washing machines. For the past several years, roughly half of Chick-fil-A Inc.’s approximately 1,400 stores have offered free ...

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