“Shop” and “shape” sum up the strategies of two foodservice executives who are counting on extraordinary employees to help achieve higher sales in 2011. 
 Gregory Flynn and Joe Fugere both said they expect their restaurants this year to dance near double-digit percentage growth in same-store sales. Flynn is chairman and chief executive of San Francisco-based Apple American Group, a 269-unit franchisee of the Applebee’s casual-dining chain, while Fugere owns four ...

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