Operators of all kinds say the battle of running a restaurant is won or lost within a unit’s four walls.The number of customer transactions, the gross profit on each item, the cost control of food, labor and maintenance all play weighty roles in the success or failure of a restaurant each and every day, whether the unit is within a large chain or an independent operation.To many in the industry, Panera Bread Co., the parent to 1,335 bakery-cafes, has become a model of control, working to ...

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