I recently had lunch with Tim Kirkland, author of the best-selling book “The Renegade Server” (2009, Indian Creek Press, $19.95). If you haven’t read the book — a 21st century treatise on how to motivate, inspire and direct iPod generation waitstaff to better serve and sell — I highly recommend it. Our conversation centered not on servers, but on the current state of — and frustrating lack of progress in — foodservice training. In the last ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!