Everyone is talking about the tough economy lately, and for good reason. It reminds me of 2001 and my thoughts and arguments back then when times were lean. Not much has changed, philosophically speaking. Yet everything seems so different to a lot of operators.It makes me wonder: If we believe the gurus of this industry, and we really believe it is all about training and developing our staff, then why don’t we ever train or develop ourselves?I don’t think there are any truer words than those ...

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