The majority of chain and independent restaurant companies do not yet offer online ordering, but the situation is rapidly changing, according to Cornell University research. A survey conducted in May by professor Sheryl E. Kimes of Cornell’s School of Hotel Administration polled 372 restaurant companies offering takeout, delivery or catered meals and found that about 100, or 26.9 percent, said their businesses supported online ordering. But many respondents also indicated that they ...
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