Welcome to the second decade of the 21st century. We are now closer to the year 2022 than we are to 2001 and nearer to the year 2070 than we are to the end of World War II. A lot has changed in the last 10 years, and you can be sure that even more will change in the next 10 years. So let’s kick it off strong with a reminder of 10 strategies you should keep in mind to stay ahead of change in 2011. 
Bottom-up is as important as top-down. Training manuals are traditionally ...

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