HARRISON N.Y. At a time when many operators are pinching pennies just to break even, 30-unit Applebee’s franchisee Apple-Metro is spending millions to upgrade kitchen ordering systems and add dining room amenities. The investment is significant, said Apple-Metro chairman Zane Tankel, but it’s paying off in spades. Same-store sales have risen dramatically over the past year, and order throughput time has dropped nearly 29 percent. “We made capital investments of more than $2 million to ...

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