After keeping a tight rein on labor costs during the recession, Landmark Restaurant Group, a 26-unit IHOP franchisee based in Santa Monica, Calif., is beefing up training budgets for its restaurants this year. Some of the money will be for training staff at new store openings, but much of the funds will be dedicated to developing current staff, said Michele Lange, director of training for Landmark. “Our mantra right now is getting back to the basics,” Lange said. ...
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