The National Restaurant Association Restaurant Hotel-Motel Show kicks off in Chicago this weekend, and who better to guide attendees, whether old or new, than the show’s director. Mary Pat Heftman has been a part of the NRA Show team for 21 years, and has been running the show since 2001. Nation’s Restaurant News stole a few minutes of Heftman’s time just days before kickoff so she could highlight what’s new at the McCormick Place this year. What do you think is most ...

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