Tom Boucher, chief executive and owner of Great New Hampshire Restaurants Inc. of Bedford, N.H., which owns eight restaurants operating under three brands, including T-Bones, Cactus Jack’s and Copper Door: I think the biggest challenge we have — and it’s also a positive attribute — is that we are the industry that puts America to work. We are the industry that teaches people how to work. One out of every two people has worked in the restaurant industry in this ...

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