In a monthly series, menu trend analyst Nancy Kruse and NRN senior food editor Bret Thorn debate current trends in the restaurant industry. For this installment, they contemplate the state of front-of-the-house service at U.S. restaurants, which some critics say is often subpar. Dining room service falls short of kitchen excellence Nancy Kruse, president of the Kruse Company, offers her view on dining room service levels at restaurants in the United States. Do you think restaurant ...

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