Consumer satisfaction with quick-service restaurants has reached parity with that for casual-dining chains for the first time in the history of the American Customer Satisfaction Index, or ACSI, which was released Tuesday. RELATED • Restaurant customer satisfaction report card • McDonald's sees drop in customer satisfaction • More restaurant industry business news According to the 2012 ACSI, the aggregate customer satisfaction scores for full-service ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!