Don Thompson became one of the most influential executives in foodservice July 1, 2012, simply by rising to chief executive of McDonald’s Corp., a company with nearly 35,000 units worldwide whose every move is scrutinized by competitors, investors, journalists and advocates. So in October 2012, when the Oak Brook, Ill.-based company reported its first monthly same-store sales decrease in more than nine years, people were watching — closely. Comparable-store sales fell 2.2 percent ...

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