DineEquity chair Julia Stewart said it succinctly: “2010 was the worst year for the restaurant industry, ever.” Yet as the economic picture improves and restaurant operators across the country focus on the next stage of their development, there are lessons to be learned from those that survived, and even thrived, through the rough times, she said. That was the theme of the 15th Annual UCLA Extension Restaurant Industry conference on Thursday, a one-day gathering of about 350 ...
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