As restaurateurs nationwide search for ways to reduce costs in today’s inflationary environment, some are learning that a penny saved also can mean a few dollars lost when customers retaliate.Some operators who’ve begun charging for items that used to be free or who are believed to have cut portions of food and beverages without reducing prices are raising the ire of cash-strapped patrons. They warn that could suppress traffic that’s already hard to come by and diminish good will.Customer ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?