OMAHA, Neb. A restaurant's reputation is damaged more by rude servers than by any other customer turn-off, including bad food, according to a consumer survey conducted by Opinion Research. The study found that a quarter of respondents regard impolite waiters and waitresses as the worst scourge of dining out.Second on the company's list of "ouch points" was an underestimate of the wait time for a table (cited by 20 percent), followed by slow service (15 percent), poorly prepared food ...

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