“The past is where you learned the lesson. The future is where you apply the lesson. Don’t get lost in the middle.” –Jim Buelt, retired grocery executive I’ve always said there’s a reason why you never see a headline that says, “Psychic Wins Lotto”; predicting the future is harder than Chinese algebra. Yet it’s reasonable to assume that the following key challenges will likely test foodservice operators in the coming year. After all, ...

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