CHARLESTON S.C. Peter Pierce’s servers didn’t have to tell him last year that his preshift lineups had grown stale. The manager of Slightly North of Broad — or SNOB — said their blank expressions told the whole story. “You’d see that glaze form over their eyes,” says general manager Pierce, referring to the pre-shift review of specials and service strategies. “You can’t skip lineup; it’s necessary. But when you do lineup five or six times a week, it can get mundane.”So Pierce ...
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Contact: Desiree Torres Desiree.Torres@penton.com