James Collins took a manager-trainee job at a McDonaldâs restaurant near Cleveland in 1985. He had worked for the fast-food chain before as a teenager but left to take a factory job. However, when one factory closed and another laid him off, then his attempt at selling insurance didnât work, Collins returned to an industry he knew. This time Collins saw great opportunity for advancement at McDonaldâs. Today Collins is vice president and general manager of ...
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