James Collins took a manager-trainee job at a McDonaldâ€™s restaurant near Cleveland in 1985. He had worked for the fast-food chain before as a teenager but left to take a factory job. However, when one factory closed and another laid him off, then his attempt at selling insurance didnâ€™t work, Collins returned to an industry he knew. This time Collins saw great opportunity for advancement at McDonaldâ€™s. Today Collins is vice president and general manager of ...
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