NRN senior food editor Bret Thorn discusses different ways fine dining is dealing with the longstanding challenge of managing reservations. Nancy, we’ve previously discussed the problem of customers failing to honor their restaurant reservations. You mentioned a restaurateur in Los Angeles who resorted to shaming no-shows by naming them on social media. That might make an operator feel better, but it also seems like a sure way to alienate potential customers. Managing ...
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Contact: Desiree Torres Desiree.Torres@penton.com