Yang Kee Noodle, a fast-casual Asian concept in Louisville, Ky., recently asked customers via social media whether they wanted limited table service to continue when the chain expands to its second unit. “We're like any restaurant concept in that we’re always looking for ways to save money wisely,” said Tom Koehler, a partner in Yang Kee Noodle. “Dining room service is one of those areas because we're not sure customers want it or need it. So we asked ...

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