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Fundamentals

The best restaurant operators provide no customer service

The best service is sometimes unnoticeable service

The 6 ways to lose an employee

Learn what practices to avoid in order to keep employees on your team

Business smarts from A to Z

People, Performance & Profits: Building a smart, efficient restaurant.

Teaching teams a lesson in cost control, selling

Give employees all the information they need to help them better manage costs

10 creative ways to reduce costs

From rotating perishables to using proper glassware, ways to reduce cost

Get more Fundamentals to enhance your training >>

Since 2001, Sullivision.com has designed leadership, service and sales-building products, programs and services for the Top 200 restaurant and retail brands worldwide. Our online store features books, DVDs, audios and elearning training programs for foodservice managers, franchisees and multiunit leaders. Companies that use our products or services include the Walt Disney Company, Starbucks, McDonald’s, Panera Bread, Applebee’s, Chipotle, Chick-Fil-A, Subway, Papa Johns, P.F. Chang’s, Olive Garden, KFC, Pizza Hut, Red Lobster, Heineken USA, Hershey, Coca-Cola and American Express.

Sullivision: About Jim Sullivan

Jim Sullivan is CEO of Sullivision.com, a resource for the industry providing tips and insight into training and optimizing staff.

Get Jim’s brand new book Fundamentals: 9 Ways to Be Brilliant at the New Basics.