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More in H.R. & Training
Apr. 18, 2013
gallery
Behind the scenes at the 2013 WFF conference
Foodservice professionals met this week in Orlando for the annual event, which fosters female leaders
Apr. 15, 2013
Article
15 'don'ts' that can put a restaurant out of business
Jim Sullivan shares 15 focus areas that give restaurants trouble...
More
Apr. 15, 2013
Article
Promoting opportunity for women in the industry
NRN editor-in-chief Sarah E. Lockyer shares her thoughts on recent discussions regarding women in the workplace...
More
Apr. 15, 2013
Article
Sidestepping controversial issues can protect your brand
Public affairs specialist Joe Kefauver shares his thoughts on staying political when faced with hot-button issues....
More
Apr. 8, 2013
Article
Operators manage labor costs with tech tools
2
Quaker Steak & Lube, Pancheros see benefits of POS-based scheduling software...
More
Apr. 4, 2013
Article
New York quick-service workers strike again
1
Employees picketed at more than 60 restaurants, including McDonald’s and Wendy’s...
More
Mar. 25, 2013
Article
Help ProStart support the restaurant industry's future
NRA president Dawn Sweeney on the ProStart program and upcoming competitions...
More
Mar. 25, 2013
Article
National Restaurant Association seeks health care answers
The NRA is asking officials to examine PPACA provisions that most affect restaurants...
More
Mar. 13, 2013
Article
Guest workers to protest McDonald's working conditions
1
Latin American, Asian student guest workers allege labor abuses by franchisee...
More
Mar. 11, 2013
Article
Restaurants brace for further union confrontations
With pro-labor forces in Washington and declining membership numbers, unions are increasingly seeking to organize restaurant employees...
More
Mar. 11, 2013
Article
Creating a culture of 'yes'
Restaurateur Cameron Mitchell discusses excellent customer and employee service...
More
Mar. 11, 2013
Article
Re-recruit your team every shift
Jim Sullivan discusses reducing turnover and improving employee tenure...
More
Mar. 11, 2013
Article
Experts weigh in on effective employee social media policies
Experts say employee education and corporate social media policies are essential to protecting brands...
More
Mar. 6, 2013
Article
Pizza Hut to search for digital marketing manager at SXSW
Brand’s 140-second interview format to combine elevator pitch, Twitter-like expediency...
More
Feb. 26, 2013
Article
What a minimum-wage hike could cost restaurants
2
Analyst, industry associations weigh in as brands keep quiet on president’s proposal...
More
Feb. 25, 2013
Article
Eat'n Park makes food safer from foreign objects
The family-dining chain has taken steps to prevent foreign-object food contamination and fraudulent claims regarding such issues....
More
Feb. 25, 2013
Article
People and policy
Sarah E. Lockyer on upcoming legislation affecting the restaurant industry and highlights from the Feb. 25 issue....
More
Feb. 13, 2013
Article
Survey: Restaurant workforce challenges continue in 1Q
The People Report Workforce Index showed the biggest dip since the fourth quarter of 2011...
More
Feb. 12, 2013
Article
King’s Seafood Company names Kelly Ellerman chief people officer
The position is a new role at the multi-concept restaurant operator...
More
Feb. 11, 2013
Article
1993 E. coli outbreak still driving food safety advances
The tragic Jack in the Box hamburger-related outbreak paved the way for future food safety efforts...
More
Feb. 11, 2013
Article
Driving customer satisfaction with service
Jim Sullivan shares seven tips for increasing your guests' satisfaction....
More
Feb. 11, 2013
Article
Profile: Multiunit Cheddar's operator Phil Greer
Franchisee Phil Greer of Greer Companies has translated his diverse background into a successful restaurant career....
More
Feb. 4, 2013
Article
A breakdown of Applebee's receipt controversy
1
A look at the social media firestorm that resulted from an employee posting a customer's receipt online...
More
Feb. 4, 2013
Article
Moe's boosts exposure with 'Undercover Boss'
Fast-casual brand saw increase in sales, traffic, social media engagement and more after show aired...
More
Feb. 1, 2013
Article
How restaurant operators can encourage teamwork
Learn how to convince employees that while diversity of opinion is natural, at the end of the day, unity is critical....
More
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Latest Headlines
May 24, 2013
Article
Alcohol prices rise at restaurants, bars
Mass-market beer prices have risen more than those of craft beers...
More
May 24, 2013
Article
CiCi's Pizza expands with franchise investment program
NRN discusses the program with VP of real estate and franchise development Thomas McCord...
More
May 24, 2013
Article
Menu Tracker: New items from McDonald’s, Burger King
Applebee’s, Caribou Coffee, First Watch, Cheddar’s Casual Café, Qdoba also introduce new menu items...
More
May 23, 2013
Article
McDonald's defends practices at shareholder meeting
Activist stakeholders call for reports on compensation, nutrition and human rights...
More
May 23, 2013
Article
Protesters rally at McDonald's, Wendy's shareholder meetings
Labor groups called on chains to improve wages, working conditions...
More
May 23, 2013
Article
Denny’s adds new coffee drinks to summer menu
Red, White and Blue Plate Specials menu also includes new food, beverage options...
More
May 23, 2013
Article
Noodles & Company files for $75M IPO
Company is first in restaurant space to publicly file for initial public offering this year...
More
May 23, 2013
Article
Coach Rick Pitino to give MUFSO 2013 keynote
Louisville Cardinals basketball coach to speak on leadership, success...
More
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